FLOWER Returns Policy
 
RETURNS AND EXCHANGES

Should you wish to return an item purchased online for refund or exchange the item must be unworn, unwashed and have the original tags still attached. All returns must be made within 21 days of order date.

RETURNS FOR REFUND

Should you wish to return the item for refund please post your purchase to the address below. Please include the receipt and returns/exchange form (comes with your order) with your goods and indicate the reason for your return. Refunds will be credited against your original method of payment, excluding delivery charges.

RETURNS FOR EXCHANGE

Should you wish to exchange for an alternative size or colour please enclose with your goods the receipt, returns/exchange form and postage paid, self addressed bag sufficient to return your purchase to you. All postage costs will be covered by the customer. Should stock no longer be available to exchange for colour or size, a refund will be made crediting your original method of payment.

Please ensure your name, address phone number and instructions are clearly indicated and send to:

FLOWER Online
9 Napoleon Street
Cottesloe
WA 6011