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Privacy Policy

At FLOWER we are committed to protecting your privacy and treat any information we obtain from you as confidential.

Our privacy policy relates to personal information which:

  • You provide to FLOWER when you communicate through the website
  • FLOWER collects when you access the website
  • Website Usage Information


In order to provide you with services, we may ask for personal details such as your name, address, telephone number or email address. Australian privacy laws require FLOWER to collect your personal information if it is reasonable and practical to do so.

Generally, you have no obligation to provide any information requested by FLOWER. If you choose to withhold requested information however, we may not be able to provide you with the services you require should that depend on the collection of that information, particularly if that information is required by law.


We use the information to assist in providing you with relevant consumer information and notify you of products and special offers that may be of interest to you. The information we collect through helps us better understand the products and services most helpful to you.

The personal information we collect is generally used to provide you with services. For example: name and contact address for a delivery or card number for a credit card transaction or name and contact details for participating in a competition. We do not provide or sell information to other organisations. However, we may disclose personal information to our service providers who provide services in connection with our products and services.


We take all reasonable steps to ensure that all personal information we hold is as accurate as possible. You may contact us at any time to correct your information if you feel the personal information we have about you is inaccurate or incomplete.


We collect the following information that you may be unaware of: The name of the domain from which you access the internet. The date and time you access our site.


Any personal information that you submit will be protected by us. We might, on occassion, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. However, will not sell or trade your personal information to any third party organisations or individuals without your consent, other than third party suppliers in the delivery of services you have agreed to accept from or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law. By using, you are consenting to the collection of information by


If you believe that our organisation has breached your privacy rights in any way, or you would like to discuss any issue about our privacy policy please email our Privacy Manager.


Unless otherwise indicated, copyright of the information on this website is owned by FLOWER Clothing. All rights reserved. Except for the purpose of a bona fide use of this site or as otherwise permitted under copyright law, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by FLOWER Clothing.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CARTThe association with your shopping cart.
CATEGORY_INFOStores the category info on the page, that allows to display pages more quickly.
COMPAREThe items that you have in the Compare Products list.
CURRENCYYour preferred currency
CUSTOMERAn encrypted version of your customer id with the store.
CUSTOMER_AUTHAn indicator if you are currently logged into the store.
CUSTOMER_INFOAn encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDSStores the Customer Segment ID
EXTERNAL_NO_CACHEA flag, which indicates whether caching is disabled or not.
FRONTENDYou sesssion ID on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST_CATEGORYThe last category you visited.
LAST_PRODUCTThe most recent product you have viewed.
NEWMESSAGEIndicates whether a new message has been received.
NO_CACHEIndicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history if you have asked the site.
POLLThe ID of any polls you have recently voted in.
POLLNInformation on what polls you have voted on.
RECENTLYCOMPAREDThe items that you have recently compared.
STFInformation on products you have emailed to friends.
STOREThe store view or language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDSThe products that you have recently viewed.
WISHLISTAn encrypted list of products added to your Wishlist.
WISHLIST_CNTThe number of items in your Wishlist.

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